With over thirty years of business leadership experience, Kay Wise has solid
credentials in business process management and productivity improvement via
process improvement and project management. She has led change projects
affecting the corporate culture of large organizations through the practical
application of management theory. Her solutions draw on formal training in the
Capability Maturity Model for Software, the Weinberg school of Quality Software
Management and Six Sigma.
Over fifteen years of computer system design, database management, and
application development experience provide Kay Wise with the technical expertise
to solve problems and earn the respect of engineers. She can construct realistic
business plans and software development schedules for building of new systems or
implementation of "Commercial Off The Shelf" software (COTS), including Oracle
In 2001 Kay took a "buy-out" from First Data. She returned to Creighton
University to study art, specifically oil painting where she received purchase
awards for her paintings as a "novice" in 2002 and as a "transitional student"
in 2003. Kay's paintings also appear in print in the April, 2005
issue of Plein Air Magazine and the April, 2006 issue of Southwest Art.
Below is Kay's traditional work resume:
1992 - 2001
First Data Corporation, Omaha NE
Laid out and implemented strategy for Management Information Systems involving
use of Oracle RDBMS, LBMS CASE tools and PowerBuilder for Application
Development. Personally installed all three products and arranged training for
staff, including GUI Standards and Human Factors. Served as Oracle DBA for two
Created and led the Distributed Systems Standards Work Group as a forum for
technical leaders across all business units leading to more consensus choices in
software and hardware purchases.
Received Champion’s award for emergency programming of repairs and enhancements
to Corporate Financial Consolidation Reporting System after the normal support
person left the company.
Planned and managed from conception through implementation a $4 million upgrade
to Oracle Financial Systems for Y2K compliance. Choreographed upgrades in Sun
and PC Hardware, operating systems, application development tools, Oracle
Financials and an 800 module custom billing application. Project plan involved
15 people for 15 months delivering over 22,000 hours of development on time and
under budget with 4 minor post implementation Incident Reports.
Created and led a Software Engineering Process Group (SEPG) to implement the
Capability Maturity Model for Software. With a staff of 4- 7 over an 18 month
period we inspired process improvement all across a 1200 person IT organization.
Over 20% of the engineers participate directly in the SEPG, which remains
Pulled together three separate groups and coordinated Black Belts in the design
and documentation of a joint process measurement strategy to support
implementation of Six Sigma.
Wrote the business case and led the steering group to pass a $14 million Capital
Appropriation Request to implement Oracle Financials 11i across all First Data.
1989 - 1992
The Wise Choice Information Consulting company, Omaha NE
In three years I grew my own company from one employee to five and more than
doubled revenues every year.
Designed and implemented a library system for Douglas County Historical Society
Archives and an Inventory System for Midwest Walnut Sawmill in Council Bluffs,
Designed and contract managed implementation of a Metropolitan Area Network for
the City of Omaha. Coordinated the selection, deployment and customization of
the maintenance management system shared by five city departments: vehicle
maintenance, park maintenance, street maintenance, water treatment and city
Applied Communications, Inc Omaha NE
Management Information Systems (MIS) Manager
Installed BASE24 ATM software at Chemical Bank, New York City
Designed and built systems to support software configuration management and
software quality assurance integrated with problem tracking and delivery of
monthly software updates.
Designed and deployed time accounting, cost accounting and billing systems using
Tandem’s RDBMS and early client/server architecture. Received ACI’s highest
award, 110% Club, in 1988.
Using the relational database I designed, we were able to deliver profitability
analyses by product, by customer, by region for management review spanning the
period from 1982-1989 during which ACI grew from 100 employees to 700 employees.
1976 - 1982
Creighton University Omaha NE
Organizational Behavior Research Associate
Co-authored successful multi-million dollar grant proposal
Communicated via ARPANET (precursor to the Internet)
Participated in design and implementation of a Curriculum Improvement Project
using Expert System technology and a methodology precursor to that used today by
Six Sigma Business Process Management.
Led regular meetings of faculty of the School of Medicine to implement
curriculum change while putting the Expert System into practice.
Full-time parent, Omaha, NE
1971 - 1973
I.S.A.T. Agency Omaha NE
Market Research Agency Manager
Worked part-time in my mother's market research company doing product
marketing interviews, door-to-door surveys, audits and telephoning for political
1963 - 1969
American Red Cross Washington, D.C./Omaha NE
Program Manager / National Management Trainee
Managed the Red Cross International School Art Exchange Program
Trained in management of other Red Cross Programs, including Blood Donor
Recruitment, Disaster Relief, Junior Red Cross, Service to Military.
Selected for Outstanding Young Women in America, 1967
1973 – 1982 Creighton University Omaha, NE
Computer Science major / Master of Arts History
4.0 Grade Point Average
1959 - 1963 Midland Lutheran College Fremont, NE
English, History, and Education majors - Batchelor of Arts
Summa Cum Laude
Full Tuition Scholarship 4 years
GRE Scores: Verbal 730, Quantitative 660 (Jan 5, 1962)
1955 - 1959 Omaha North High School Omaha, NE
College Preparatory Course
Brandeis Award for Scholarship, Leadership and Service
I am proud to list as a reference Gerald M. Weinberg, noted author and recipient
of both the prestigious Warnier Prize and the Stevens Award. I have participated
in the full suite of Weinberg seminars over the last twenty years, including his
Software Engineering Management series in 1995. Weinberg’s most recent work is a
four volume series on Quality Software Management from Dorset House.
In Data Processing Digest, April 1983, “A Review of Logical Data Base Design by
Curtice and Jones.” And in January 1983 “ A Review of An Introduction to Data
Base Systems, 3rd Ed., By C.J. Date.”
“Data Base Design for Easy Maintenance” Infotec89, Omaha NE.
“Strategic Data Planning” Infotec90, Omaha NE.
“Mobilizing for a CMM Initiative” in Software Testing and Quality Engineering,
March/April 2000 under the pseudonym J. James Jacobsen.
The CMM at FDR, white paper, 1998, First Data Resources, Omaha, NE.
MIS at FDR, white paper, 2000, First Data Resources, Omaha, NE. Used to guide
major reorganization of management information systems.